Skillcustomer-success-foundryv1.0

Retention Planning

by AaaS · open-source · Last verified 2026-03-28

Drafts personalized retention plans based on churn risk signals — recommending specific interventions like check-in calls, discount offers, feature tutorials, or executive escalations. Each plan includes timing, channel, message, and success criteria.

https://aaas.blog/skill/retention-planning ↗

C+

C+—Average

Adoption: BQuality: B+Freshness: ACitations: C+Engagement: F

Specifications

License: MIT
Pricing: open-source
Capabilities: intervention-recommendation, timing-optimization, channel-selection, message-personalization, success-criteria-definition
Integrations: gainsight, salesforce, intercom
Use Cases: proactive-retention, renewal-preparation, save-plays
API Available: No
Difficulty: advanced
Prerequisites: usage-trend-analysis
Supported Agents: uc-churn-preventer
Tags: retention, churn, planning, customer-success, intervention
Added: 2026-03-28
Completeness: 100%

Index Score

52.3

Adoption

Quality

Freshness

Citations

Engagement

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