Ada AI

Ada AI is an enterprise-grade, no-code conversational AI platform that automates customer service, resolving over 70% of inquiries without human agents.

beginner1-2 hours5 steps

The play

Explore the Ada AI Platform
Visit the Ada AI website and explore the platform's features and capabilities. Pay attention to the no-code builder and the types of integrations offered.
Identify Common Customer Inquiries
Brainstorm a list of the most frequent questions your customers ask. These will be the foundation for your AI agent's knowledge base.
Design a Basic Conversation Flow
Using a flowchart or simple text outline, map out a conversation flow for one of the common customer inquiries you identified. Consider different paths and potential responses.
Build a Simple AI Agent (Hypothetical)
Imagine you have access to the Ada AI no-code builder. Based on your conversation flow, outline the steps you would take to create an AI agent that can handle that specific inquiry. Focus on defining intents, entities, and responses.
Consider Integration Points
Think about how Ada AI could integrate with your existing systems (CRM, help desk, etc.). How would this integration improve the customer experience and streamline workflows?

Starter code

Start by identifying the most common questions your customer support team handles. This will help you prioritize which conversations to automate first.

Source

Articleada.cx